Testimonials

Read real reviews from satisfied customers who have experienced our expert guidance, tailored solutions, and exceptional service first hand.

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See what our clients are saying

5 Over 607 Reviews
google
We recently utilised Resolve finance for the purchase of our first home. Having both Eddie and Eden help us along the way. They made everything super simple for us laid everything out as we asked, organised conferences to explain processes as well as always responding rapidly to our questions. We would pick them 100 times over to use again they made the whole process easy for us to understand and calmed our nerves when it came to our finances. They are also super approachable and down to earth people that make the entire process easy enjoyable and worth while, would recommend to anyone and would give 6 Stars if it was an option!
google
Eddie and Eden were very knowledgeable and helpful answering any questions we had. They made buying and building our first home (unknown territory for us) easy and stress free. Definitely recommend!!
google
Jack and Eden were very easy to deal with. I’ve never gotten a home loan before so I was unsure with how to go about doing anything. These guys made everything very easy and were great at communicating what needed to be done. 100% recommended 👌🏽
google
Greatly appreciate Eddie with how he’s made the whole process simple and easy for us to understand while bring thorough in all the smaller details. We had great communication with quick responses every step of the way and even up to when our first repayment comes through. Thank you to Eddie and the rest of the team!
google
It was such an easy experience dealing with Eddie in getting our loan sorted. He explained everything simply and with enough detail that it all made sense. Would 100% recommend to friends and family who need a good mortgage broker.
google
Eddie and Eden were exceptional! As a first time homebuyer, Eddie and Eden were so patient and was always down to answer questions (no matter how silly they were). They both guided me into making decisions that were in my best interest and followed up appropriately. Cannot recommend them enough.
google
I was referred to Jack and Eden by my best friend, who used their services back in 2024 and had nothing but good things to say about them. After working with them myself, I can definitely see why they came so highly recommended.

Buying a home can be a very overwhelming and stressful process, but Jack and Eden made everything so much smoother and easier for us. They were professional, knowledgeable, approachable and always happy to answer our questions or explain things whenever we needed help.

Thanks to their support and guidance, we can look back on the whole experience with relief and positive memories rather than stress. We’re taking those memories with us into our new home, and Jack and Eden will always be a memorable part of our home-buying journey.

We’re genuinely grateful for everything they did for us and would have no hesitation recommending them to anyone looking for a great mortgage broker.
google
We had such a fantastic experience! We highly recommend Jack, he was absolutely exceptional from start to finish. He was friendly, helpful and professional, and truly went above and beyond to make sure everything was taken care of.
Eden was also incredibly helpful. We really appreciate all their help and couldn’t recommend them highly enough! ⭐️⭐️⭐️⭐️⭐️
google
We have used Eddie (Mortgage Broker) and Eden’s (loan coordinator) services multiple times and have always had such a positive experience.

Eddie is incredibly knowledgeable and takes the time to explain everything clearly, while Eden is extremely organised, efficient and always keeps things moving smoothly. They are both very responsive, approachable and genuinely happy to answer any questions we have, no matter how big or small.

Throughout the entire process, we always feel well informed and supported. Their communication is excellent, everything is handled in a timely manner, and they make what can sometimes be a stressful process feel straightforward and easy.

We continue to come back to Eddie and Eden because we trust them and know we are in great hands. We would absolutely recommend them to anyone looking for a reliable, knowledgeable and supportive mortgage broker and loan team. Thank you both for always going above and beyond for us!
google
Eden and Eddie have gone well beyond their capacity in helping us secure a loan. They have also been patient with answering our questions. Getting our first home is nerve wracking, but they have been with us at every step to guide us and provide useful advice. Eddie and Eden are passionate professionals and have a desire to help others progress and achieve their financial goals. I highly recommend seeking them out specifically if you have any questions about finance or looking to buy your first home. We will definitely be using their services again.
google
Eddie and Eden were amazing to deal with from start to finish They’re both very knowledgeable, always available to answer any questions, and made the whole loan process feel simple and stress free. Nothing was ever too much trouble, and they kept us informed every step of the way. Really appreciate all their help and would definitely recommend them to anyone looking for a mortgage broker!
google
Eden and Eddie have gone well beyond their capacity in helping us secure a loan. They have also been patient with answering our questions and have supported us throughout this journey.
Getting our first home is nerve wracking, but they have been with us at every step to guide and provide us useful financial advice to make this entire process easier. Eddie and Eden are passionate professionals who genuinely care and have a desire to help families progress and achieve their financial goals.

I highly recommend seeking them out specifically, if you have any questions about finance or looking to buy your first home. We will definitely be keeping in contact with them and recommending them to everyone.
google
Great experience with Eddie and Eden for our home loan refinance. They’re professional, helpful, and responsive throughout the process.
We known Eddie from a family member recommended and never disappointed.
Highly recommended.
google
Taylar and Eden have been helping us through the process of applying for finance for our build. I first spoke with Taylar in 2022 before locking in house and land plans and he's been a great sounding board over the last few years when our land kept being delayed further and further. We feel absolutely so grateful for all the help and guidance every step of the way and would gladly recommend them to anyone.
google
Both Eddie & Eden are incredibly helpful, responsive and knowledgeable. They have great advice and always keep me informed. Couldn’t be happier with their professionalism and service. Highly recommend!
google
2nd time in have used resolve for my mortgage needs.
Taylar, Eddie & Eden have gone above and beyond in handling what has been a difficult time. No question has been to difficult and have been answered promptly. Their guidance has been invaluable.
Cannot recommend highly enough. Thanks guys!
google
Eddie Tieu and Eden Lagyop have been so helpful and supportive throughout the process of obtaining my mortgage. It was a tricky process in my situation, but we got there in the end! Thank you, Eddie and Eden. Your professionalism, knowledge and support have been invaluable, and I would definitely use your services in the future if the need arises. Highly recommended!
google
I honestly can’t thank Jack and Eden enough for everything they did to help me secure my home loan.

My situation was quite complex, but from the very beginning, they were incredibly professional, understanding and patient. They took the time to understand my circumstances, worked through all the challenges, and never once gave up.

Their tenacious attitude and commitment to finding a solution really stood out. They kept pushing forward when things weren’t straightforward, and their persistence ultimately resulted in a home loan that was better than I ever expected.

I genuinely couldn’t have asked for better support throughout the process.

If you’re looking at buying a home, whether it’s your first home or not, Jack and Eden should be your first point of contact. I highly recommend them to anyone looking for a mortgage broker who will genuinely go the extra mile for you.

Thank you again, Jack and Eden — I can’t thank you enough!
google
We honestly couldn’t have asked for a better mortgage brokers. From our very first conversation, Eddie and Eden made us feel comfortable, supported, and confident throughout the entire process, they took the time to explain everything and were always there to answer our questions, no matter how small.

Their knowledge, professionalism and friendly approach made such a difference, and they went above and beyond to make everything as smooth and stress-free as possible.

We wouldn’t hesitate to recommend them to anyone looking for a mortgage broker they can truly trust. Thank you for making such an important milestone such a positive experience for our family.
google
I had a great experience with Resolve Finance. The team was professional, responsive, and made the entire process simple and stress-free. They took the time to explain everything clearly and kept me informed every step of the way. Their customer service was outstanding, and I really appreciated their honest advice and support. I highly recommend Resolve Finance especially Eddie and Eden to anyone looking for reliable and efficient financial assistance.
google
We had an amazing experience working with our broker Eddie and Loan Co-ordinator Eden throughout our home loan journey. From the very beginning, Eddie was incredibly responsive, always quick to answer our questions and kept us updated every step of the way. Both his and Eden's communication was outstanding, and he made what could have been a stressful process feel straightforward and easy to understand.

Nothing was ever too much trouble, and we always felt supported and well-informed. We really appreciated their professionalism, efficiency, and genuine commitment to helping us achieve the best outcome.

We highly recommend their services to anyone looking for a knowledgeable, reliable, and responsive mortgage broker. Thank you for making this process such a positive experience!
google
I just brought my first house with the help of Jack and Hazel! I have a more complex financial situation and Jack was still able to find a lender who matched my situation.
They have been extremely helpful, answered every question and made sure that I understood everything step and all the information I was getting. There were regular updates and the whole process was seamless!
google
I cannot recommend Eddie highly enough. From start to finish, he made the entire process smooth, stress-free and easy to understand.
google
Eddie and Eden were fantastic with helping us with our finances and getting our loan sorted for our build. They were both easily reachable if we had any questions and were happy to talk through each step with us as first home builders. 100% would recommend them as your broker.
google
I am due to finalise my third mortgage with Taylar and Hazel and couldnt recommend them more highly. They are always responsive, provide great advice and take the time to discuss what options best suit my needs. Together they have made the whole process seamless.
google
I can’t thank Eddie & his team at Resolve Finance enough. They helped me obtain finance for a construction loan and made things so smooth and easy when I thought I didn’t even stand a chance at getting finance. The team at Resolve Finance were extremely helpful, friendly and fantastic to deal with. They walked me through every step of the way, kept regular communication and answered every question I had. I highly recommend the team at Resolve and I know that I will definitely be reaching out to them for any further advice I may need. Thank you all for your hard work it’s truly appreciated.
google
Super supportive and helpful in helping us to find what option is best for us. Highly recommend
google
Eddie and Hazel provided an excellent service. Buying a property can be a stressful experience, but Eddie and the team made the process of acquiring a mortgage lender a very streamlined and smooth process.
google
Absolutely amazing to work with. Made buying my first home super easy!
google
I recently worked with Jack on my home loan and couldn't be happier with the experience.

From start to finish, Jack was incredibly helpful, knowledgeable, and easy to deal with. What really stood out was his communication. He was always happy to answer questions, took my phone calls when I needed him, and never hid behind emails or made me wait days for a response.

The whole process felt straightforward and stress-free because Jack took the time to explain everything clearly and keep me informed along the way.

On top of being a great mortgage broker, he's also just a genuinely pleasant person to deal with. I wouldn't hesitate to recommend Jack to anyone looking for a broker who is responsive, professional, and genuinely cares about helping his clients.

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