Top 25 Brokerage since 2011
“The Top 25 Brokerages house an elite group of individuals – and collectively they represent some of the strongest and toughest businesses in the country. Together, they embody what is pivotal in the mortgage industry – a tenacity to succeed and a drive to go above and beyond for the customer.”*
Awards Resolve Finance have won
Additional Recognition
In addition to this honour, some of our outstanding achievements are listed below
The Adviser Better Business Awards
2025 Best Customer Service (Office) Vic/TAS: Finalist
The Adviser Better Business Awards
2025 Best Customer Service (Office) WA: Finalist
The Adviser Better Business Awards
2024 Best Customer Service (Office): Winner
2024 MFAA National Excellence Awards
Mentor of the Year - National Finalist
2024 MFAA National Excellence Awards
Mentor Program Award - National Finalist
Specialist Finance Group National Awards
2023 WA Brokerage of the Year: Winner
This award signifies the pinnacle of excellence in the brokerage industry within the state, acknowledging outstanding performance, innovation, and client service throughout Western Australia.
Specialist Finance Group National Awards
2023 Group Excellence Award: Winner
This award recognises outstanding collective achievement by the brokerage for the year 2023. This category highlights the exceptional performance and collaborative efforts of a team or organisation.
The Adviser Better Business Awards
2023 Best Customer Service (Office) Vic/TAS: Winner
This award recognises the brokerage that has delivered the best customer service for financial year 2022. This category assesses the business benefits associated with effective customer service, taking into account the uplift in new, repeat and referred business.
The Adviser Better Business Awards
2023 Best Customer Service (Office) WA: Winner
This award recognises the brokerage that has delivered the best customer service for financial year 2022. This category assesses the business benefits associated with effective customer service, taking into account the uplift in new, repeat and referred business.
The Adviser Better Business Awards
2023 Best Large Independent Office WA: Winner
This award recognises the most successful office with more than five brokers in each state for financial year 2022. This category assesses loan settlement and loan book performance of the office.
The Adviser Australian Broking Awards
2023 Major Franchise Brokerage of the Year: Finalist
The Adviser Australian Broking Awards
2023 Broker Marketing Platform of the Year: Finalist
Specialist Finance Group National Awards
2023 National Brokerage of the Year: Finalist
Specialist Finance Group National Awards
2023 WA Brokerage of the Year: Finalist
Specialist Finance Group National Awards
2022 Group Excellence Award: Finalist
The Adviser Australian Broking Awards
2022 Customer Service of the Year - Office: Finalist
The Adviser Australian Broking Awards
2022 Major Brokerage of the Year - Franchise: Finalist
The Adviser Australian Broking Awards
2022 Broker Marketing Platform of the Year: Finalist
The Adviser Australian Broking Awards
2022 Training and Education Program of the Year: Finalist
The Adviser Better Business Awards
2022 Best Customer Service (Office) WA: Winner
The Better Business Awards celebrate the best of the best in Australia’s broking industry and recognise the outstanding contribution of professionals and businesses working within the broking industry across 20-plus categories.
Australian Broker Fast Brokerage Awards
2021 Fast Brokerage: Winner
The Fast Brokerage Awards aim to find the fastest growing brokerages by comparing the achievements, revenue and loan settlement growth from FY20 to FY21 across brokerages.
Australian Broker 5-Star Awards
2021 5-Star Franchise Brokerage: Winner
Australian Broker carried out extensive research to determine this year’s best franchise brokerages in Australia and Resolve Finance was named as one of them.
Specialist Finance Group National Awards
2021 Group Excellence Award: Winner
Specialist Finance Group National Awards
2021 National Brokerage of the Year: Finalist
Specialist Finance Group National Awards
2021 Best Branded Office: Finalist
Specialist Finance Group National Awards
2021 VIC/SATAS Brokerage of the Year: Finalist
Specialist Finance Group National Awards
2021 WA Brokerage of the Year: Finalist
Bankwest Broker of the Year
2021 WA Office - more than 5 writers: Winner
This award is in recognition of the professional standing as one of the best in the industry.
2021 MFAA Excellence Awards Winner
Customer Service Award – Business in Vic/TAS
2021 Customer Service of the Year (WA): Finalist
This award recognises the brokerage that has delivered the best customer service for financial year 2020.
2021 Customer Service of the Year (Vic): Finalist
This award recognises the brokerage that has delivered the best customer service for financial year 2020.
Better Business Awards
2020 Customer Service of the Year (Vic): Finalist
This award recognises that this office is amongst the state’s most successful in customer service in mortgage broking industry.
Bankwest Broker of the Year
2019 WA Office - more than 15 writers: Winner
This award is judged on both the volume and quality of submissions. ⠀
Specialist Finance Group National Awards
2019 WA Brokerage of the Year
This award is in recognition of the professional standing as one of the best in the industry.
Australian Broking Awards
2019 Customer Service of the Year: Winner
This award recognises the office that has demonstrated the best customer service. This category assesses the business benefits associated with effective customer service taking into account the uplift in new, repeat and referred business.
Australian Broking Awards
2018 Customer Service of the Year: Winner
This award recognises the office that has demonstrated the best customer service. This category assesses the business benefits associated with effective customer service taking into account the uplift in new, repeat and referred business.
Australian Broking Awards
2018 Innovator of the Year: Finalist
This award highlights the broker group or aggregator that has developed and capitalised on innovation – whether it’s related to product, service, business development processes, technology, staff/client management or any other relevant area.
Australian Broking Awards
2018 Office of the Year: Finalist
This award recognises the office that has most effectively driven business growth over the past 12 months. This growth is relevant to product sectors and business development principles.
Australian Broking Awards
2018 Finance Broker Business: Finalist WA & VIC
This award recognises the brokerage that has achieved ongoing excellence and effectively supported the brokers or business in which they operate.
Australian Broking Awards
2018 Best Independent Office: Finalist, WA & VIC
This award recognises the brokerage that has the most successful office. This category assesses loan settlement and loan book performance of both individual brokers and the office. Collective conversion rates, submission quality and customer servicing capabilities are also evaluated.
Australian Broking Awards
2018 Major Brokerage of the Year: Finalist
This award recognises the brokerage that has done most to advance the development of mortgage broking, based on their proposition towards members and member recruitment but also their customer-centric capabilities. This award covers both the business side of operating a brokerage but also recognised the brokers on the ground writing loans.
MFAA Awards
2018 Best Customer Service: Finalist WA & VIC
This award recognises the brokerage that has delivered the best customer service/satisfaction. The judging takes into account customer satisfaction levels, along with new, repeat and referral business statistics.
Better Business Awards
2017 Innovator of the Year: Finalist
This award highlights the broker group or aggregator that has developed and capitalised on innovation – whether it’s related to product, service, business development processes, technology, staff/client management or any other relevant area.
Australian Broking Awards
2017 Major Brokerage of the Year: Finalist
This award recognises the brokerage that has done most to advance the development of mortgage broking, based on their proposition towards members and member recruitment but also their customer-centric capabilities. This award covers both the business side of operating a brokerage but also recognised the brokers on the ground writing loans.
Better Business Awards
2017 Innovator of the year: Winner, Western Australia
This award recognises the brokerage that has demonstrated forward thinking and unique concepts, with the backing, drive and ability to realise them.
Better Business Awards
2017 Best Customer Service/Satisfaction: Finalist WA & VIC
This award recognises the brokerage that has delivered the best customer service/satisfaction. The judging takes into account customer satisfaction levels, along with new, repeat and referral business statistics.
Australian Broking Awards
2017 Customer Service of the Year: Finalist
This award recognises the office that has demonstrated the best customer service. This category assesses the business benefits associated with effective customer service taking into account the uplift in new, repeat and referred business.
Better Business Awards
2017 Best Independant Office: Finalist WA & VIC
This award recognises the brokerage that has the most successful office. This category assesses loan settlement and loan book performance of both individual brokers and the office. Collective conversion rates, submission quality and customer servicing capabilities are also evaluated.
Better Business Awards
2016 Best customer service: Winner, WA. Finalist, VIC
This award recognises the brokerage that has delivered the best customer service/satisfaction. The judging takes into account customer satisfaction levels, along with new, repeat and referral business statistics.
MFAA Awards
2016 Customer Service Award: Finalist, WA & VIC
This award recognises the brokerage that goes over and above to deliver successful and innovative customer service programs.
Australian Broking Awards
2016 Major Brokerage of the Year: Finalist
This award recognises the brokerage that has done most to advance the development of mortgage broking, based on their proposition towards members and member recruitment but also their customer-centric capabilities. It is a holistic award that covers both the business side of operating a brokerage but also the success of its parts – individual brokers on the ground writing loan and other financial products.
Finance Broker Business Award
2014 and 2016 Finance Broker Business Award: Finalist
This award recognises the brokerage that successfully delivers high volumes of business from new, repeat and referral business.
MFAA Awards
2014 Major Brokerage of the Year: Winner
This award recognises the brokerage that has done most to advance the development of mortgage broking, based on their proposition towards members and member recruitment but also their customer-centric capabilities. It is a holistic award that covers both the business side of operating a brokerage but also the success of its parts – individual brokers on the ground writing loan and other financial products.
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